A quality product starts with a quality organization. An ISO9001:2015 certified company, Down Under Enterprises has developed and operates under and consistent quality management system across our farm, warehouse, and distribution operations worldwide.
We put ourselves to the test every day. We are constantly reviewing standard operating procedures (SOPs), identifying potential issues and risks, and implementing improvements to our systems and operations. To us, it is more than just ticking boxes. These efforts pay off; when our external audits come around, our team is ready for them. While we undergo four formal annual audits by external third-party organizations, our customers also conduct Quality Audits on us. In addition, we regularly handle 100+ supplier questionnaires (e.g. RMIs) each year.
However, for most of our growers across Australia, they just want to be farmers. They rely on Down Under to overlay our quality operations on their essential oils and other sourced botanicals. To make this happen, we conduct regular grower visits and go through our own audits with them. We help them understand why these activities are important, how to produce a better product and to do it safely and efficiently. All of this is done to give you, our customer, the confidence in sourcing your Australian ingredients from Down Under Enterprises.
Many customers also need individual product statements such as Allergen, IFRA, Prop 65, and Non-GMO. Not a problem -- bring it on. We love working with our customers' specific requirements to help them achieve certifications to meet their consumers' demands.
Work with Down Under Enterprises, let us help you with your statement and certification requirements too!